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Help/Frequently Asked Questions


LOST PASSWORD
I lost my login or password information. How can I retrieve it?
To retrieve your password click on the Lost Password link at the top of the web page. You will have to provide the email address under which you originally registered and your date of birth. Once you submit this information an email will be sent to you containing your password and username.

SUBSCRIBE/UNSUBSCRIBE/SUSPEND MEMBERSHIP OPTIONS
How do I subscribe or unsubscribe from receiving any of your newsletters?
If you are logged in, click on the My Account link at the top of the homepage and then once inside click on the Newsletters link at the top of the web page. Then select or deselect the options for the newsletters of your choice and click on Update.

How do I subscribe or unsubscribe from receiving communications about surveys, polls, and member reward activities?
If you are logged in, click on the My Account link at the top of the homepage and then once inside click on the Newsletters link at the top of the web page. Then select or deselect the options for the NiaPulse Panel and click on Update.

How do I cancel my membership entirely or suspend it temporarily?
If you are logged in, click on the My Account link at the top of the homepage and then once inside click on the Cancel Registration link under the My Account section. If you scroll down the page, you will see options for canceling and suspending your membership.

ABOUT US
Who heads your company?
Our founder, president and CEO is Cheryl Mayberry McKissack. Click here to learn more about her.

LOCATIONS
Where are your offices?
Corporate Headquarters
Nia Enterprises, LLC
23 West Hubbard Street
Suite 200
Chicago, IL 60610
Phone: 312.222.0943
Fax: 312.222.0944
Email: info@niapulse.com

New York Office
Nia Enterprises, LLC
355 Seventh Avenue
Suite 206
New York, NY 10001
Email: editorial@niaenterprises.com

ADVERTISING, RESEARCH, AND BUSINESS SOLUTIONS
How do I learn more about advertising, marketing, research, or other business opportunities?
Our offerings include NiaPulse, NiaOnline (www.niaonline.com), The NIA Lifestyle Guides (www.nialifestyleguides.com), a Consumer Advisory Panel reaching over 125,000 black household members, the Quick Response research service, custom research, online focus groups, NiaOnline Research Monitors, The Nia Guide For Black Women series of books, diversity consulting, and event-based solutions. Click here to contact us, or email us at research@niaenterprises.com.

PRIVACY POLICY
What is your policy about the contact information that members provide at registration?
NiaOnline deeply values the relationship that we have with our members and understand that you are putting your trust in us by providing the information that we request. Rest assured that your name and contact information will not be provided to clients, marketing partners, or advertisers without your permission. For more information about our privacy policy, click here.

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